Introduction

Welcome to O-Ring.Tech! Your privacy is important to us, and we are committed to protecting the personal data you share with us. This Privacy Policy explains how O-Ring.Tech (“we,” “us,” or “our”) collects, uses, stores, and safeguards your data when you visit our website, purchase our smart ring kits, or interact with us in any way. By using our website and services, you agree to the practices outlined in this Privacy Policy.

We process your personal data to deliver and improve our products and services, provide a secure and seamless experience, and offer personalized customer support. This includes managing your orders, resolving technical issues, and optimizing the performance of our website and products. If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at privacy@o-ring.tech.

By visiting our website, purchasing our smart ring kits, or using any of our services, you acknowledge that your personal data will be handled as described in this Privacy Policy. Your use of our website and services, as well as any disputes related to privacy, are subject to this Privacy Policy and our Terms and Conditions.

Information We Collect

To provide our services and improve your experience, O-Ring.Tech collects personal data in compliance with applicable privacy laws. This section outlines the types of information we collect and how we use it.

1. Data You Provide

We collect personal data that you provide when you:

  • Create an Account or Place an Order: This includes your name, email address, phone number, shipping and billing addresses, and payment details (processed securely via third-party providers).
  • Contact Us: Information such as your name, email, and the content of your inquiry or attachments is collected when you contact customer support.
  • Subscribe to Newsletters: We collect your email address when you opt-in to receive promotional communications.
We use Stripe to process your payments. Stripe collects and processes personal data (e.g., card details) in accordance with its Privacy Policy.

2. Data We Collect Automatically

When you use our website, we collect certain data automatically, including:

  • Technical Data: Your IP address, browser type, device type, and operating system.
  • Usage Data: Pages you visit, links clicked, session durations, and referral URLs.

3. Device-Specific Data

For smart ring kits purchased from us, we may collect technical information about the device, such as:

  • Firmware updates and system error reports.
  • Usage logs to ensure product performance.

4. Purpose of Data Collection

We use the personal data we collect to process and fulfill your orders, ensuring that your purchases are delivered accurately and on time. This data also allows us to provide responsive customer support by addressing any inquiries or issues you may have. Additionally, we use this information to personalize your shopping experience by tailoring product recommendations and optimizing your interactions with our website. To safeguard our services and users, we analyze data to detect and prevent malicious or fraudulent activity. We also use this data to enhance the functionality and performance of our website and products. Finally, we process personal data to comply with legal obligations, such as tax and accounting requirements.

5. Anonymization

Personal data may be anonymized or aggregated for lawful purposes, including research and product development.

Legal Basis for Processing Data

Under the General Data Protection Regulation (GDPR), we are required to inform you of the legal bases we rely on to process your personal data. Depending on the purpose of the processing, the legal bases we use include:

  • Contractual Necessity: We process your personal data when it is necessary to fulfill a contract with you, such as processing and delivering your orders, managing your account, and providing customer support.
  • Consent: We rely on your consent when you opt in to receive marketing communications or non-essential cookies. You can withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.
  • Legal Obligations: We process your personal data to comply with applicable laws, such as tax, accounting, and regulatory requirements.
  • Legitimate Interests: We may process your personal data where it is necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms. Examples include:
    • Detecting and preventing fraud.
    • Improving the functionality and performance of our website and products.
    • Analyzing customer preferences to enhance our products and services.

Disclosure of Personal Data

At O-Ring.Tech, we take the protection of your personal data seriously and only disclose it under specific circumstances to fulfill our obligations and provide our services in compliance with applicable laws. We do not sell your personal data to third parties. Below, we explain the limited circumstances under which your data may be shared:

We may share your personal data with trusted third-party service providers who assist us in operating our business. These include payment processors to securely handle transactions, shipping companies to deliver your orders, IT and cloud hosting providers to support our website and services, and analytics partners who help us understand and improve user interactions with our website. All such third parties are contractually obligated to process your personal data securely and only for the purposes specified by us.

In certain situations, we may be required to disclose personal data to comply with legal obligations. This includes responding to lawful requests from public authorities, such as court orders, subpoenas, or requests related to national security or law enforcement. Where legally permissible, we will notify you if such a request involves your data and will oppose unjustified or unlawful access to your information. Additionally, we may disclose personal data to protect our legal rights, investigate suspected fraud or malicious activity, ensure the safety of our users, or enforce our Terms of Service. 

Data Security

Open Ring is committed to protecting your personal data by implementing strong security measures to prevent unauthorized access, disclosure, alteration, or destruction. These measures include data encryption (both in transit and at rest), firewalls, secure servers, and strict access controls. We also conduct regular security audits and assessments to ensure compliance with applicable data protection laws, such as the General Data Protection Regulation (GDPR).

In the unlikely event of a personal data breach that poses a risk to your rights and freedom, we will act quickly to minimize any potential harm. In accordance with GDPR requirements, we will notify the relevant data protection authority within 72 hours of becoming aware of the breach, unless it is determined that the breach is unlikely to result in harm. If the breach is likely to result in a high risk to your rights and freedoms we will also notify affected users without undue delay. This notification will include a description of the nature of the breach, details of its potential consequences, the steps we have taken to address the issue, and recommendations on how you can further protect yourself.

Consumer Rights

At Open Ring, we are committed to protecting your personal data and ensuring transparency in how it is used. Depending on applicable privacy laws, including the General Data Protection Regulation (GDPR), you have the following rights regarding the personal data we collect and process about you:

Right to Access
You can request confirmation about whether we process your personal data and request a copy of the data we hold about you. We will also provide details about how your data is used, why we process it, and any third parties we share it with.

Right to Correction
If your personal data is incorrect, incomplete, or outdated, you can request that we update or correct it. You can also update certain account details directly by contacting our team.

Right to Deletion
You can ask us to delete your personal data when it’s no longer necessary for the purpose it was collected or when you withdraw consent. Please note that we may retain certain information to comply with legal obligations (e.g., tax laws) or legitimate business needs.

Right to Restrict Processing
You have the right to request that we restrict processing of your data in certain circumstances, such as when you contest its accuracy or object to its use.

Right to Object
You can object to the processing of your personal data for specific purposes, such as direct marketing or when processing is based on our legitimate interests.

Right to Data Portability
If applicable, you can request that we provide your data in a portable format so you can transfer it to another service provider.

Right to Withdraw Consent
If you’ve given consent for processing, you can withdraw it at any time. Withdrawing consent won’t affect the processing that took place before the withdrawal.

 

User Choices and Controls

At Open Ring, we believe in empowering you with control over your personal data. Below, we explain how you can manage your preferences and exercise greater control over the information we process about you:

Managing Marketing Preferences

You can opt out of receiving marketing communications from us at any time by:

  • Clicking the ‘unsubscribe’ link included in our emails.
  • Contacting us directly at privacy@o-ring.tech.

Please note that even if you opt out of marketing communications, we may still send you important transactional or service-related messages (e.g., order confirmations).

Managing Cookies and Tracking Technologies

You can control how cookies are used on our website through:

  • The cookie settings banner displayed when you visit our site.
  • Adjusting your browser settings to block or delete cookies. Note that disabling cookies may affect the functionality of certain website features (e.g., shopping cart or secure checkout).

For more information about how cookies are used, please see our [Cookie Policy].

International Data Transfers

Open Ring is a global company, and as such, your personal data may be transferred to and processed in countries outside your country of residence. For example, we may store data on servers located in the United States or work with service providers in countries that may have different data protection laws than your jurisdiction.

To ensure that your data is adequately protected, we implement the following safeguards:

  • Standard Contractual Clauses (SCCs): For transfers outside the European Economic Area (EEA), we rely on SCCs approved by the European Commission, which ensure your data receives the same level of protection as it would under GDPR.
  • Additional Safeguards: Where necessary, we implement supplementary measures such as encryption, pseudonymization, and regular audits of our service providers.

By using our services, you acknowledge and consent to the transfer of your personal data to countries outside your jurisdiction, subject to the safeguards described in this Privacy Policy. 

Additional information about Data collection and processing

Legal action

The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services. You acknowledge that Open Ring may be legally required to disclose personal data in response to requests from public authorities.

Information not contained in this policy

If you need additional information about how we collect or process personal data that is not covered in this Privacy Policy, you can contact us directly using the contact details provided at the start of this document.

Use of Cookies

Open Ring uses cookies and similar technologies to improve the functionality of our website, provide a seamless shopping experience, and understand how visitors interact with our products and services. Cookies allow us to recognize returning visitors, remember your preferences, and make browsing our site easier and more intuitive.

Cookies are small text files stored on your device (e.g., computer, tablet, or smartphone) when you visit a website. On our site, they help us track the performance of product pages, analyze visitor behavior, and tailor product recommendations to your interests. These cookies also play a key role in ensuring secure transactions during checkout and enhancing your overall experience with our website.

Our website uses both first-party cookies (set by us for core functionality, analytics, and personalization) and third-party cookies (set by external services like Google Analytics or advertising platforms). When you visit our website, you can accept or manage your cookie preferences. Non-essential cookies, such as analytics and advertising cookies, will only be used with your consent. You can change your preferences or disable cookies anytime through your browser settings, but note that doing so may impact certain website features, like secure transactions or shopping cart functionality.

For more details about the cookies we use and how to manage them, please see our Cookie Policy.

Data Retention

We retain your personal data only for as long as it is necessary to fulfill the purposes for which it was collected, or to comply with legal and regulatory requirements. The specific retention periods depend on the type of data and how it is used:

  1. Account and Transaction Data: Data such as your name, email address, shipping and billing information, and purchase history is retained for as long as your account remains active or as necessary to process your orders, manage your account, or meet legal obligations such as tax and accounting requirements.

  2. Communication Data: Messages and inquiries you send to us are retained for as long as necessary to respond to your request, provide customer support, or resolve disputes.

  3. Technical and Usage Data: Automatically collected data, such as IP addresses or usage statistics, is retained for troubleshooting, analytics, and security purposes. Where possible, this data is anonymized or aggregated after a reasonable period.

We also retain certain personal data to comply with legal obligations, such as financial record-keeping or resolving potential legal claims. These mandatory retention periods are determined by applicable laws and may vary depending on jurisdiction. Once the retention period expires or the data is no longer required, we will securely delete or anonymize it, unless otherwise required by law.

Changes to the Privacy Notice

We reserve the right to update this Privacy Policy at our sole discretion. If we make changes to this Privacy Policy, we will post the updated version on our website and, where appropriate, notify you directly via email or other communication channels. Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. For any questions about updates to this Privacy Policy, please contact us at privacy@o-ring.tech.